Returns & Exchanges

We want you to love your new jewelry, which is why we offer a 30-day return window for all unworn pieces in their original packaging. Please note that custom-engraved items and earrings are final sale due to hygiene and personalization standards.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original gift box and secure it within a padded shipping mailer to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our gemologists verify the condition of the return, your refund will be processed to your original payment method within 5-7 business days.